Returns & Exchanges
At Swapna Weddings, we strive to ensure your special attire fits perfectly, offering a seamless return and exchange process within 7 days of delivery for all unworn, tagged merchandise. Please note that customized bridal lehengas and altered garments are final sale to maintain the exclusivity of our designs.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the garment is in its original condition with all boutique tags, embroidery protectors, and packaging intact.
- 3.Secure Packaging
Pack the items securely in the original box and attach the prepaid shipping label provided via email to the exterior.
- 4.Inspection and Refund
Once our artisans verify the garment's condition, your refund or exchange will be processed within 5-7 business days.